New CEO at AGH

By Teresa Barbian

 

There’s a new face at Anson General Hospital. Joe Duerr began as the new CEO on April 4, 2016. Joe is originally from Oklahoma and has spent time working in Texas and New Mexico. His last position was in Elkhart, Kansas at Morton County Health System. Joe and his wife Jeri have three grown sons and two granddaughters. Joe started to retire, but realized he didn’t have enough hobbies to keep his mind busy. “I decided to get back in it and this was an opportunity for me and it definitely has its challenges. There are a lot of hospitals that have challenges today, so we’re hopeful that we can at least see the future in a few weeks to better drive us forward.” The opportunity to move closer to his grandchildren was also a plus.

Joe has started working on a strategic plan for the hospital by using 5 Pillars of Excellence; Service, Quality, People, Finances, and Growth. Joe says he’s seen a lot of good things about Anson General Hospital. According to HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems), AGH is above the Texas and national average in areas such as communications with medical staff, cleanliness of the hospital, and willingness of patients to definitely recommend AGH to others. “People internally are doing a great job, and they didn’t realize these scores when I showed them. These scores play a key factor for a CEO to look at to see that AGH has quality employees that want to do a good job. AGH has also outsourced its billing, which is a step in the right direction. An area that needs work on is the average length of stays. According to comparison hospitals from ahd.com, AGH’s average length of stay is almost double, and in some cases more than double, of other hospitals in the surrounding area. This plays a factor in the amount of money that is reimbursed to the hospital.

 

After speaking with Mr. Duerr, I think he’s up to the challenge of making AGH a more efficient hospital. Let’s all welcome Mr. Joe Duerr to Anson with a big ole West Texas “Howdy”.

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