Raughton's Quality Car Care: Providing a Needed Service for Stamford

Raughton's Quality Car Care officially opened for business last Monday, February 15 under the ownership of James "Stick" Raughton and managed by Jimmy Sutton. Quality Car Care currently offers oil changes and is working to become certified to perform stat
Raughton's Quality Car Care officially opened for business last Monday, February 15 under the ownership of James "Stick" Raughton and managed by Jimmy Sutton. Quality Car Care currently offers oil changes and is working to become certified to perform stat

By Will McClure

 

For several months, if an individual needed the basic service of an oil change or a state inspection, they would need to drive to another town to do so as Stamford had not had a place for these services, until now. Last Monday, February 15, the former Moore Quality Car Care officially reopened as Raughton's Quality Car Care, offering an oil change service to the citizens of Stamford. Owned under  a lease by James "Stick" Raughton and managed by Jimmy Sutton, Raughton's son-in-law, the business currently offers only the basic oil change, but will look to expand to other services in the future. After cleaning and renovating the main office and service areas, the business was able to welcome new customers that need the service, a service that Raughton himself said was needed in Stamford.

Sitting down to discuss the business the day after its opening, Raughton mentioned that the reasoning behind taking over the business was that there were times that he himself needed a service on his vehicle, but there would be no place in Stamford to go. He said that if he felt like he needs this service, other people would need and want it as well, thus giving him the motivation needed to take over the business. While serving as the owner of the business, Raughton stated that he would not be hands-on, but would be there to meet new people and interact with the customers. Raughton said that he would leave the professional side to his daughter, Rusty,  and son-in-law, manager Jimmy.

"[Jimmy and Rusty] know what they are doing. They're professional people and that's all we want to do is to provide a professional service for the people in this area. When I go to a place of business, I know what I expect and how I want to be treated. We're going to be professional," Raughton said.

Although having only been open for a short time and with little to no advertising, Raughton said that business has already been steady, with customers leaving pleased with the service thus far and likely to spread the word of the garage. Raughton also said that if a customer is unhappy with anything with the service that should feel free to let them know so that they can continue to improve and be better over time. Raughton said that, with any venture, one needs to have a goal in mind. While one of his goals is to continue to meet new people and get to know more of the people of Stamford and treat them as he would like to be treated, a main goal of the business is to eventually add new services beyond the basic oil change.

"On February 23, for lack of a better word [Jimmy and Rusty] have to go to school to be certified in order to do state inspections. We think maybe by the first of March to be able to do inspections. And then, we hope to learn how to do windshields and fix chips," Raughton said.

 

With the business in full swing and goals on the horizon, it is the hope of "Stick" Raughton that the business will continue to stay busy and possibly add in new, basic services along the way. While Raughton's Quality Car Care has enjoyed steady success in its first week of business, it can be certain that it will be the go-to place for the citizens of Stamford when they need vehicle service and can expect a friendly face to be there to provide that service.

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